I have tried to sign up, but I do not receive the activation email with the instruction to complete the registration.

What can I do if I have not received my activation email following registration?

  1. Check if the provided email is correct.
  2. If you cannot see the activation email in your email inbox try refreshing it.
  3. You should also check your spam or junk folder in case your email provider has filtered our email there.
  4. If you are using an email client via POP3/IMAP (Outlook, Thunderbird, Apple Mail) try to contact your email provider in case the activation email was blocked on the server-side.
  5. If you still cannot see your activation email try registering again.
  6. If none of this helped try to contact our support. Please use the same email address in the contact form as you used for registration.